
Frequently asked questions.
What areas do you serve?
We proudly serve New Jersey and surrounding areas. If you’re unsure whether your location is within our range, feel free to contact us for confirmation.
What types of cleaning services do you offer?
We provide Residential, Commercial, AirBnB/Short-Term Rental, and Move-In/Move-Out cleaning services. We also offer deep cleaning, recurring cleaning plans, and specialized services like window cleaning and carpet cleaning.
Are your cleaners background-checked and insured?
Yes, all our cleaners are thoroughly background-checked, insured, and trained to ensure your peace of mind and the highest quality service.
Do I need to provide cleaning supplies and equipment?
No, we bring our own high-quality, professional-grade cleaning supplies and equipment. If you prefer us to use specific products, just let us know in advance.
How do I book a cleaning?
You can book a cleaning through our website, by calling (862). 420-9578, or emailing us at tpveteranservices@gmail.com. We’ll work with you to find a convenient time and service plan.
What is included in a standard cleaning?
Our standard cleaning includes dusting, vacuuming, sweeping, mopping, cleaning bathrooms, kitchens, and general tidying up. For a more detailed list, check out our service page or contact us directly.
What is the difference between standard cleaning and deep cleaning?
Standard cleaning covers routine tasks to maintain cleanliness, while deep cleaning involves more intensive work, such as cleaning baseboards, inside appliances, and hard-to-reach areas. Deep cleaning is ideal for first-time clients or homes that haven’t been cleaned recently.
Do you offer recurring cleaning services?
Yes, we offer flexible cleaning plans for weekly, bi-weekly, or monthly services to keep your space consistently clean.
What happens if I need to reschedule or cancel my appointment?
We understand that life happens! Please let us know at least 24 hours in advance if you need to reschedule or cancel to avoid any fees.
Do you use eco-friendly cleaning products?
Yes, we offer green cleaning options upon request. Let us know if you’d like us to use eco-friendly and non-toxic products in your home or office.
Can I customize my cleaning plan?
Absolutely! We tailor our cleaning services to meet your specific needs. Just let us know what you’d like us to focus on, and we’ll create a plan just for you.
How much do your cleaning services cost?
Pricing depends on the size of the space, type of cleaning, and any additional services requested. Contact us for a free quote or check out our website for more details.
Do I need to be home during the cleaning?
It’s entirely up to you! You can choose to be present, or you can provide us with access to your space. Either way, our team ensures the highest level of professionalism and care.
What should I do before the cleaning team arrives?
We recommend picking up clutter, securing valuables, and letting us know about any specific requests or areas of concern. This helps us maximize our cleaning time.
What if I’m not satisfied with the service?
Your satisfaction is our priority! If you’re not happy with any part of the cleaning, let us know within 24 hours, and we’ll make it right.